General FAQs

  • I am a member of the Vineyard Team. Do I get a discount?

    Yes. Please refer to your member email with coupon code or contact us at

  • Do I need a new login for Thinkific?

    You will need to create an account with the Thinkific platform, which will be new for many of you. Your current Vineyard Team login information will not work with Thinkific.

  • How do I get credit for Continuing Education?

    Complete courses, interim quizzes, and final quiz to earn 20 hours of DPR and 27 hours CCA continuing education.

    Staff will submit documentation to licensing agencies by December 15.

    It is your responsibility to maintain course completion verification. Because of the restrictions for online programming, partial credits are not allowed.

  • Can I register for some of the courses, but not the entire Sustainable Ag Expo?

    We do not sell registration to individual courses; however registration for the event grants access from November 9th - December 4th to give users flexibility and time to attend all sessions of interest.

  • How do I access my course?

    Once you have registered and paid for the course, you will receive an email with instructions on how to access the course.

    If you did not receive an email, please check that it is not in your Junk folder.

    You can also access it by signing into your account and clicking "Dashboard".

  • Can I get a refund if I am unable to attend?

    We do not offer refunds; however, you can transfer your registration to a colleague. Contact

  • Do I have to login in at a certain time to access the courses?

    The courses are designed for attendees to watch at their own pace, with the exception of some Live Sessions. Live Sessions will also be available online after the session.

    Course materials are self-directed, meaning you work through the materials at your own pace at a time that is convenient for you. You have access to the courses between November 9th - December 4th.

  • What are the system requirements for this course?

    DESKTOP: please use Chrome, Firefox, Safari or Microsoft Edge.

    MOBILE: please use iOS Safari 11 and up, Chrome, or Samsung. Note: this site does not support Internet Explorer.

  • How do I reset my password?

    If you forget your password, you can reset it by Selecting "Forgot Password" on the Vineyard Team Thinkific sign in page at

    If you are already signed in and want to change your password, click on your name and select "My Account" and then select "Password".

FAQs for Registered Students

  • I've registered and paid, but I don't see any courses.

    Before November 9, you will only see the Welcome Course.

    All of the Expo courses will be visible on November 9 when the event goes live.

  • Forgot password?

    - Go to the login page at
    - Click “Forgot Password?”
    - Follow the prompts
    - Login and enjoy your courses!

  • It's time. How do I watch my courses?

    - Courses will be visible and accessible November 9 - December 4.
    - Login at
    You can also look for your email with the subject line “You are now enrolled in the 2020 Sustainable Ag Expo!”
          - Desktop: Please use Chrome, Firefox, Safari or Microsoft Edge. Note: this site does not support Internet Explorer.
          - Mobile: Please use iOS Safari 11 and up, Chrome, or Samsung.
    - Click “Sign In”
    - View all the Courses on “My Dashboard”

    You have access to the courses between November 9th - December 4th.

  • I can’t hear the video.

    Depending on the computer settings, the video might not automatically have sound. Hover over the bottom right corner of the video and click the volume/mute icon to allow sound.

  • I lost my place in the video.

    Users can pause and play videos within a lesson. But in order to not lose your place in the video, do not switch between lessons or courses. If you do that, when you return to the original lesson, the video will start from the beginning.

  • I can’t forward or rewind the videos.

    Remember, due to continuing education requirements, users can not forward or rewind within a video. Student tip: take a screenshot of a slide to capture important info.

  • How do I earn DPR/CCA Continuing Education Hours?

    To receive DPR/CCA credit you must:

    - Include your license number(s) in your profile
          - Login at
          - Click your name (upper right)
          - Click "My Account"
          - Fill in your PA, PCA and CCA license number as needed
          - Click "Save Changes"

    - Watch and COMPLETE all courses labeled DPR and/or CCA. You can see your progress in courses in your Student Dashboard.
    - Pass the interim and final quiz with at least a 70%.
    - Due to restrictions with the virtual format, partial credit is not permitted.
    - Vineyard Team staff will conduct an audit of students and course completion when the event concludes (after Dec 4).
    - Once verified, staff will send students a certificate of completion and submit the rosters to the appropriate organizations.
    - It is the responsibility of the student to maintain their own records of continuing education.

    You have access to the courses between November 9th - December 4th.

    -Watch the course on CE

  • Can I get partial DPR credit?

    Due to restrictions with the virtual format and rules, partial credit is not permitted.

  • Need more help?

    Email us at We're monitoring this email to help you!